Tag Archives: net neutrality

Forbes gets Amazon – Sprint Relationship Wrong?

Back in January 2007 I wrote a blog entry trying to explain the basics of network neutrality one more time.  This was in response to a Forbes column by Peter Huber that claimed Content Delivery Networks such as those from Akami, were violations of network neutrality.  On the contrary, I argued, CDNs were examples of well-designed solutions to deliver a great customer experience while also maintaining the basic tenants of network neutrality.  At the time I speculated that the claim that CDNs violated network neutrality was an attempt to confuse the policy debate on the issue.

A recent Forbes article suggests that efforts to confuse the debate are continuing anew.  The article March of the SkypeTube from the June 08 edition of Forbes leads me to wonder if there is not still a movement to confuse the debate around network neutrality (especially wireless network neutrality) with a specific bit of misinformation.  From the article:

Creating stable economic value in these markets depends on creating stable service-content-bandwidth bundles. Amazon’s Kindle is a good example. The elegant tablet runs on bandwidth that Amazon purchases wholesale from Sprint; Amazon then embeds the cost in the price of the books, magazines and such that it sells and delivers. Everyone prospers–publishers of books and magazines, middlemen like Amazon, manufacturers of the hardware that handles the delivery at the customer’s end and secures copyrights at the same time, and customers, who seem to be delighted with the whole package. Maybe that’s why nobody has dared point out that the whole setup is a grave affront to “network neutrality”–Amazon’s bits get preferential carriage on Sprint’s bandwidth, until Google or Ebay strike their own deals.

I added the emphasis to the claim that Amazon receives preferential treatment for Kindle traffic that moves across Sprin’t network.  I have looked and looked for evidence of an arrangement between Sprint and Amazon to give priority to Kindle data packets over other data packets. I have found no such mentions of data prioritization being an element of Amazon’s contract with Sprint for wireless connectivity for Kindle e-book readers.   I do not believe that any such arrangement exists,  I do acknowledge that details of the contract between Sprint and Amazon are by nature proprietary, and so it is conceivable that Mr. Huber has access to legitimate information that I do not.  However, I am fairly certain that this is not the case.  Such an arrangement would no doubt cost Amazon a premium, and the latency-tolerant nature of Kindle data does not mandate data prioritization.

Generally when there is a discussion of providing priority to specific types of traffic on an Internet backbone or wireless data network the application being discussed is a latency intolerant application or medium.  Real-time media such as voice over Internet, video and high-transaction business applications are put forward as the examples of applications backbone providers would want to prioritize.  End users will see a real difference in the experience or the performance of prioritized traffic: the applications will perform noticeably better in most cases where their packets are given higher priority and therefor greater effective throughput from point of original to point of destination.

The electronic books, publications and blog entries on the Kindle are not consumed in real time the same way an on-line video or Internet phone call is.  In other words, giving the data priority over other data on Sprint’s wireless network would not make any difference to how the end user experience.  The difference in performance would be a matter of seconds for a piece of information that the suer consumes over the course of hours, days or weeks.  There is zero reason to give such latency-tolerant data priority.

The fact that electronic books are latency-tolerant, combined with the lack of any mention of priority treatment for Amazon’s data on Sprint’s wireless network, leads me to conclude that indeed no such arrangement exists.  As the Obama administration, Congress and the still forming FCC re-examine the debate over network neutrality, I believe this is an attempt to subtly introduce additional confusion into that debate.

Google Wants Its Own Fast Track on the Web – WSJ.com

A colleague of mine was kind enough to call to my attention this article from the Wall Street Journal (subscription required) that briefly describes a proposal by Google called OpenEdge.  Some comments in the article suggest that Google’s proposal is a violation of the very concepts of network neutrality for which Google’s policy representatives in Washington and elsewhere have been the most vocal advocates.  It looks to me more like traditional content delivery models taken directly to the carrier network.  I’ve tried to make the case before that traditional models for content delivery acceleration such as services provided by Akamai and similar companies are not a real violation of the concept of network neutrality (or at least perhaps my own narrow and admittedly vague and evolving definition of the concept).

Googles proposed arrangement with network providers, internally called OpenEdge, would place Google servers directly within the network of the service providers, according to documents reviewed by the Journal. The setup would accelerate Googles service for users. Google has asked the providers it has approached not to talk about the idea, according to people familiar with the plans.

via Google Wants Its Own Fast Track on the Web – WSJ.com.

Ask A Ninja “Net Neutrality” Episode

For a long time I’ve been a fan of the “Ask a Ninja” web video series.  I was happy today when an episode devoted to net neutrality arrived in my podcatcher.  I know feel wholly inadequate that I never thought of an analogy for net neutrality with as much clarity as the girl making corndogs on a stick.

God Bless Tim Wu: Has AT&T Lost its Mind?

When Tim Wu writes something, I almost always enjoy reading it.  In yesterday’s Slate Wu wrote a piece that addresses a recent baffling development.

Last week AT&T executives announced that they were busy looking for ways to filter for copyrighted content at the network level.  In other words, peak at every packet that crosses the AT&T Internet backbone to see if the data contains stolen intellectual property.

Wu’s Slate piece dissects why this claim would actually be bad for AT&T, and he’s absolutely spot on.  Since the earliest days of the phone network the industry has relied on the notion of common carriage: network providers are protected from liability for any information transiting the network in exchange for an agreement to transmit data without selection or modification of that information that moves across that network.

Wu’s claim that AT&T’s filter violates common carriage, however, is spot on.  If AT&T were to pursue this strategy it would completely eliminate any claim it has to common carrier status.  All of a sudden AT&T is liable for every piece of malice, untruthful information, child pornography or pirated intellectual property that traversed any part of the AT&T network.  This would be so ill-advised for AT&T, and Wu’s analogy says it best:

An Internet provider voluntarily giving up copyright immunity is like an astronaut on the moon taking off his space suit. As the world’s largest gatekeeper, AT&T would immediately become the world’s largest target for copyright infringement lawsuits.

My nickel’s worth of free advice to AT&T would be to very publicly make it very clear that the company has no intention of filtering Internet content.  ISPs have been trying to get away with a lot recently, but this takes things to a whole new level and runs the risk of violating one of the most central tenants of American political and social culture, that of free speech.

Finally, the Internet is already seeing the challenge from carrying a growing proportion of multimedia traffic.  If AT&T stops to take the time to inspect every packet their network performance will fall off the edge of the Earth.

AT&T’s announcement that they might filter content for copyright violation is just such a bad idea on so many levels.  Kudos to Tim Wu for describing it thusly in an accessible and colorful piece.

Net Neutrality One More Time

Peter Huber has an interesting piece over at Forbes in which he lays out an example of how content providers today engage in network management that he describes as being “inegaitarian” and violating the very sense of network neutrality for which many of these content providers appear to lobby. I don’t agree.

The network that’s lighting your screen today isn’t neutral at all. Google, Amazon, Citicorp–all pay a privately negotiated price for better connections from their huge banks of servers to the Internet. What they get are fast connections from their premises–and for just their content–to one of the several dozen “network access points” that channel data into the Internet’s sprawling, ultrahigh-speed backbone.

Then they buy still more speed–for their content and no one else’s–from companies like Akamai. Akamai provides neutrality-busting service. The company has deployed a global array of servers that cache content supplied by its customers so that it’s sitting out there when it’s needed, much closer to the people who need it. Akamai can push its strategy a long way by cuddling up close to, say, Comcast or Verizon. The net neutralizers may regulate some of that, but nobody yet knows how much. In other analogous contexts, the FCC has had to develop a large, arcane set of rules to define “affiliated” enterprises.

 

Many if not most large web hosting centers are connected to multiple Internet backbones to ensure their traffic traverses as few choke points as possible on the way to the end consumer. Web hosts can choose not to purchase multiple backbone links, and their traffic will take longer to get to the end user and cost their Internet backbone provider more to deliver. Multiple connections is not network un-neutral, it’s just smart network design.

Ditto for using a service such as that offered by Akamai. I’m less clear on how this magic is performed, but Akamai moves content closer to the end users, once again eliminating lags in network transit. In this way Apple does not need to serve up each bit of the latest episode of “Desperate Housewives” downloaded from the iTunes store to each individual who purchases the show and deliver the bits to each individual over the long-haul Internet. Rather the file gets distributed out to each Akamai content delivery node, and end users download the 1′s and 0′s that make up that episode from a local Akamai node. So all the people who purchase from iTunes in Herndon, Virginia are served up bits from an Akamai node somewhere in our national capital area and someone in Chicago is served up with bits from an Akamai location in or near the Windy City. This is not a violation of the concept of network neutrality, it’s just smart content delivery. Content providers can choose whether or not to pay Akamai for this service, and Akamai does not command a monopoly by any stretch of the imagination and competes with Kontiki and others.

Those of us who advocate for “network neutrality” are in no small part to blame for the fact that it is so easy for opponents to paint neutrality with a broad, ugly brush. We’ve done a very bad job of describing what “network neutrality” is. Even though I’m not a strong advocate for government action, I certainly would welcome some clarifying language on the issue from Congress to the FCC if only we could keep it away from over-regulating broadband networks. Mr. Huber was at least correct in his article when he stated that any regulation capable of surviving the Congress, FCC and courts will be an unholy mess by the time it comes out the other side.

For my own part, my main concern is for the creation of exclusive arrangements between the owners of physical network connections (at worst a natural monopoly or at best limited oligopoly). For a perfect example look to wireless services:

Do you want to download the latest “mobisodes” of “24?” Well, I hope you have Verizon Wireless, because those clips are only available exclusively on Verizon Wireless.

This is precisely what I don’t want. I don’t want to find out that I can’t get to Yahoo, SciFi.com or WSJ.com because my broadband provider is Comcast and they have exclusive arrangements with competitors. I also don’t want to find out I’m getting that content significantly slower than Verizon DSL customers simply because of some commercial arrangement that exists between Verizon and those content providers. I also do not want to find that Comcast is actively degrading a service because it competes with something they or an exclusive partner offer.

Whether or not I lease a smaller “tube” is a completely separate issue. A smaller pipe will equal lower content speeds, plain and simple. When opponents to network neutrality throw out this little canard and claim it’s proof of “tiered” Internet service they are being completely dishonest. Likewise, the Internet in its most neutral form is best effort so sometimes content will be served up faster for one customer than another. That is something with which I can live. It’s this idea of the provider of my “tube” actively taking steps to degrade content delivery and thereby effectively steal (yes, steal) money from me that I definitely don’t want.
Technorati Tag: Net Neutrality

Gilder’s 10 Laws of the Telocosm

I really enjoyed reading this piece from George Gilder on Forbes.com talking about the Ten Laws of the Telecosm. I was particularly enamored of the notion that dumb networks with smart edges prevail over smart networks with dumb edges. From the article:


Dumb networks will prevail over smart networks. The future is all-fiber networks that do nothing but transmit bits. Intelligence belongs at the edges and endpoints.

This is our “life after television” paradigm. It separates content from conduit. If you have the best conduit, you will want everyone’s content on it. You won’t want to restrict it to your own content. On the other hand, if you have the best content, you will want it on everyone’s conduit. You won’t want to keep it on your own network. Players that try to combine content and conduit will eventually split apart and often bleed financially in the process (e.g., AOL-Time Warner).

Based on this observation with which I agree, I have to question AT&T and Verizon’s strategies for television services. Cable and satellite television companies have been in this space so long the best thing the new entrants can do is give more power to the end user to choose their own content. More on demand content on non-exclusive basis. No channel packages, and I want my freakin’ NFL Sunday Ticket over whatever platform I choose to have as the pipe into my house!

Gilder goes on to pick some winners and losers in this paradigm. He favors Corning, Finisair and PMC-Sierra/Passave for their role in providing optical network components. As the edge devices such as TVs, PCs, mobile phones and countless interim and hybrid devices get smarter and thirstier we are going to demand bigger and bigger pipes.

Law of Abundance. Far-seeing entrepreneurs waste what is abundant in order to save what is scarce. Today, processing power is abundant. Bandwidth is becoming abundant. Electrical power, on the other hand, is becoming scarce. So invest in chips and computer architectures designed to save on power.

How true this is! Electricity is allegedly Google’s most significant expense, and I’ve been reading a lot about the power demands of large web hosting centers. Power conservation technologies are going to be big, as are green energy production technologies (duh). A big question we’ll need to answer as a society is whether or not we’re going to consider expanding our nuclear generation capability to fill in the gap until we all get our Mr. Fusion.

I am particularly fond of this train of thought at the end of the article:

This is the final entropy law from the fertile mind and mathematics of Claude Shannon of MIT and Bell Labs, who defined information as unexpected bits. (Predictable bits convey no information content, no entropy.) Information entropy is measured by its surprisal.

My summation of this law is: “High entropy messages (full of surprise) require a low entropy (no-surprises) carrier.” Only if the carrier itself is predictable can the information be distinguished from the noise at the other end. Thus the key insight of the telecosm is that in an information age information and value will migrate to the perfect sine waves of the electromagnetic spectrum.

I believe that this is a more general law than Shannon perceived. The heart of capitalism is creativity. Creativity, as Albert Hirshmann of Princeton once wrote, always comes as a surprise to us. If it didn’t we would not need it. Socialism would work. But the upside surprises of creativity require a low entropy environment of predictable property rights, taxes and other business laws ultimately based on trust in a moral order. All these conditions are essential to an entrepreneurial economy.

Technorati Tags: Gilder, Telecommunications

USF Debate Rages

There’s a very interesting piece in Forbes about one of the other raging debates surrounding the telecommunications bill currently pending in the Senate. For once network neutrality is not the topic of focus, but rather the battle over the Universal Service Fund (USF).

According to the article, the size of the fund intended to deliver telecommunications services to rural areas has doubled since 2000 to $3.8 billion. The USF in total has ballooned to around $7 billion last year according to Thomas Hazlett (follow this link for a PDF of Hazlett’s in-depth review of USF). Part of this growth, the Forbes article claims, is from wireless companies claiming USF for the build-out of rural wireless coverage.

It seems no one in the Senate or House is seriously considering the elimination or even a restructuring of the taxes that are the basis of the fund. The lines appear to be drawn on the question of capping USF between the rural telcos and wireless companies.

Rural carriers, represented by the Independent Telephone and Telecommunications Alliance, are resisting a cap in total spending and suggest instead that costs can be controlled by changing wireless carrier subsidies to reflect their real, lower costs to build wireless networks. They also want wireless carriers to be subject to the same requirements they have in building a network, such as providing backup power to continue service in blackouts. They figure such changes will reduce the number of cell companies lining up for USF dollars.

Wireless carriers, on the other hand, aren’t opposed to an overall cap and argue the subsidy rates should be based on their own cheaper networks–thus reducing payments per line for the landline phone companies too. “We’re open to carriers receiving less support,” says Paul Garnett of the Wireless Association. “The problem with the fund is that it leans toward wireline networks. The more they spend, the more they get.”

I don’t support the notion of restructuring the USF to create disincentives for some class of telecommunications service provider to apply for the fees if they are delivering services in rural areas covered by the fund. This would only serve to retard the introduction of faster wireless services and technologies such as WiMax in rural areas. These technologies have the potential to deliver connectivity at much lower costs than fixed-line infrastructure, and the rural telcos stance on this looks like an effort to protect monopoly markets. Also, dare I say that cable companies delivering broadband to rural communities should also be eligible to receive USF monies?

The article doesn’t go into any detail about plans to apply USF taxes to all manner of Voice over IP services which have the technical ability to terminate calls to telephones. This, to me, still seems like an anachronism and the ability to track this will present a real challenge. If we must have a USF, in and of itself a debatable question, it should be applied to the delivery of infrastructure which enables telecommunications services, including wireless and broadband.

Tag: Universal Service Fund

Software Will Empower Net Neutrality Vigilance

It’s great when the tech community comes up with a method to keep potential monopolists in check. From Computer World, a security researcher has developed a software tool to evaluate ISPs treatment of various kinds of traffic.

Kaminsky calls his technique “TCP-based active probing for faults.” He says that the software he’s developing will be similar to the Traceroute Internet utility that is used to track what path Internet traffic takes as it hops between two machines on different ends of the network.

But unlike Traceroute, Kaminsky’s software will be able to make traffic appear as if it is coming from a particular carrier or is being used for a certain type of application, like VoIP. It will also be able to identify where the traffic is being dropped and could ultimately be used to finger service providers that are treating some network traffic as second-class.

Passage of net neutrality protection or no, this tool (if it works as promised) will give interested users an opportunity to track which kinds of packets and which services carriers may be hobbling. This will help testers duplicate results for improved documentation and move past potential claims by carriers that degraded service of VoIP or video streaming are the result of bad user or service provider configuration. Groups of activist customers will be able to apply pressure to their carriers.

Tags: Net Neutrality

Life in a Non-Neutral Networked World

A great piece was Slashdotted yesterday and called to my attention on the drive in to work on the Slashdot Review podcast. An analysis of the costs associated with deploying a service on a neutral network versus a proprietary network was published under the nom de plum James Glass. I wonder if hes any relation to Jan Bradys boyfriend George Glass.

This piece at NewsForge compares what it costs to set up a service on the current neutral Internet versus the controlled, closed cellular networks. The comparison of the post-neutral Internet to the current state of affairs with wireless broadband offerings is a comparison I made some time ago in this blog. Others such as Om Malik and Total Telecom have provided glimpses into market research surveys that indicate wireless consumers are uninterested in mobile broadband content and applications. I still maintain that one of the main reasons this is the case is that carriers dont know what consumers want. But since they call all of the shots, there is no room for developers to wedge in to the mobile content space and give them what they want. Hence we have walled gardens filled with crap nobody really wants.

The article describes the cost and hassle of deploying an SMS-based application on US wireless networks. Take note, because this is essentially the simplest and easiest entry space in mobile content, so more engaging or complex applications are going to cost even more:

The first step would be to contact a company known as an aggregator. This company manages your relationships with the cell phone carriers — and that’s carriers, plural, because making an agreement with just one carrier ensures that your service will fail because it cannot effectively spread via word of mouth. The first requirement from an aggregator is a service charge, which starts at $1,000 per month. Then, you must buy a shortcode (which kind of serves as your Web site name) for an additional $500-$1,000 per month. But you’re not done.

The next step is satisfying the requirements of the cell phone companies. Many of these steps, such as requiring affirmative opt-in before a subscription can start, are not burdensome, and serve to protect the carriers’ customers. Others, however, border on ludicrous. Requirements vary by carrier, but some prohibit operators from offering games or sweepstakes, or require that subscription periods can only be monthly: not daily, weekly, or yearly. Others require that content, such as ringtones, be locked so users can’t forward them from their phones to their friends’ phones.

Other requirements are outright offensive: as of this writing, Cingular, Sprint/Nextel, T-Mobile and Verizon all prohibit charities from raising money though their Premium SMS services. Too bad for the United Way, Greenpeace, and the Red Cross.

I still hold that an un-neutral Internet is bad business for broadband providers. The walled garden doesnt work because the gardeners clearly dont know what customers want. Even cable operators have limited claim on knowing what customers want in video content as witnessed by the runaway success of YouTube, TiVo and the calls for more flexible channel subscription packages. Carriers and cable providers shouldtry to look surprised when customers don’t line up to subscribe to broadband services that apply proprietary limitations on how customers can use their connections.

Tags: Net Neutrality

Google Threatens Anti-Trust If The Net’s Not Neutral

Vint Cerf, Father of the Internet and a vice president with Google, mentioned this week that the company might file antitrust complaints against telco and cablecos that block the Internet traffic of competing services. A piece on Yahoo! has more detail.

“If we are not successful in our arguments … then we will simply have to wait until something bad happens and then we will make known our case to the Department of Justices anti-trust division,” {Cerf] said on Tuesday.

I think a claim of anti-trust violation only really works against broadband providers if the DOJ and courts can accept a claim that a monopoly of Layers 1 and 2 (and perhaps Layer 3) of the OSI layer are being unfairly leveraged to establish control over the other layers of the OSI stack. Im not sure how well such an argument will resonate. I think this is a difficult argument to make to the legal types, as the legal types who dominate our legislative branch of government clearly have not understood net neutrality. The lobbyists representing the incumbent broadband providers have done a very good job confusing this issue.

Speaking of confusion, listen to this attempt by Senator Ted Stevens (R, AK) to explain how the Internet works and net neutrality. Its really, really painful.

Tags: Net Neutrality