Tag Archives: telecom

The Line Between Cable and Telephone Service Blurs Further

Work and the social life have kept me out of my RSS reader for the past few days, so I was surprised to read this evening that the FCC are considering what would amount to a major decision. The FCC may overturn requirements that incumbent local exchange carriers such as Verizon and SBC lease their facilities to competitors for the delivery of DSL-based broadband Internet. Here are stories for background from Reutersand the Washington Post.

Also a good read is CompTel’s ex parte filing to the FCC in pdf format. CompTel are the industry group that represents competitive carriers’ interests. Suffice it to say that they are against a rule change.

In CompTel’s arguments they state that the concept of DSL services must be distinguished between the Internet connectivity that rides over the facility and the facility itself. On one level, this makes sense. But, the more I think about it, the more I think that the same could also be claimed of cable television services. Cable companies, like it or not, have never been required to open up their facilities to competing ISPs, nor have they ever been required to open up their transmission facilities to competition television content providers. CompTel’s argument falls apart if you begin to look for parity between how cable and telephone companies are treated

What this whole exercise got me thinking about is how cable companies are regulated and how telecommunications companies are regulated needs to change to reflect the decreasing lack of distinction between these two classes of companies. As Verizon roll out their FIOS service in my area and sign contracts with content owners to offer programming over those facilities, cable companies are planning to make aggressive pushes into branded voice over IP services to compete with the circuit-switched voice services. Both offer high speed Internet. Clearly the lines are blurring, and faster than regulation or legislation is able to reflect the new reality. It is only fair that the same requirements which apply to one class of company should apply to another as the distinctions in what they offer and what they do disappear.

The implications for eliminating these distinctions are going to be huge. We would need to change the way franchises and rights of ways are offered to these companies. I’ve complained several times on this blog that local jurisdictions themselves are very often the obstacles to facilities-based competition by making it difficult or impossible for new market entrants to lay cable. Meanwhile, how many damn times have Verizon dug up the streets in the last decade?

Today I was also reading about how voice over IP is being recognized for the threat it truly is to universal service funds, which then begs the question as to whether or not the universal service regime either may have run its course and need to be eliminated. Alternatively, should the requirement be applied equally across cable and telephone companies? Right now cable companies are exempt, yet the ability to deliver voice over IP service over a high-speed cable Internet facility puts them in the exact same service market as the traditional phone companies.

All those big promises of convergence we all spoke with joy about in the late 1990s are finally slowly becoming a reality. Hopefully the regulators will be ready.

Would the Real John McCain Please Stand Up?

A new bill came to my attention following the latest This Week in Tech podcast. It seems that the replacement for the Telecommunications Act of 1996 has been christened the Broadband Investment and Consumer Choice Act. That link is to a .pdf summary, and John Dvorak also has some discussion on his blog. This bill is co-sponsored by John McCain, and this is the basis of some of my confusion, because McCain is also a sponsor of the Community Broadband Act of 2005.

From the latter bill:
No State statute, regulation, or other State legal requirement may prohibit or have the effect of prohibiting any public provider from providing, to any person or any public or private entity, advanced telecommunications capability or any service that utilizes the advanced telecommunications capability provided by such provider.

This bit seems to run counter to a section of the Broadband Investment and Consumer Choice Act, as quoted here from the summary of the bill as linked:

A state or local government seeking to provide a communications service must give notice of and permit non-government entities to bid to provide such service preference is to be given to non-government entities. Existing government owned network offerings are grandfathered.

While the two clauses do not directly contradict one another, they seem to be in a somewhat different spirit. The former makes it clear that governments (most likely at the state level) will not prohibit municipalities from building their own communications infrastructure. The latter, while fine in concept, would likely open up an opportunity for commercial organizations to tie up community efforts in court battles. Hopefully the full text of the bill (I have not been able to find it as of yet) will address what constitutes a community having done their due diligence in giving commercial firms a right of first refusal.

In principal I do believe commercial organizations are better suited to provide communications services, and using tax dollars to fund the build-out of infrastructure is a gray area. However, with commercial companies such as the incumbent telcos and cable television providers picking and choosing the neighborhoods in which to build out advanced services, you cant help but encourage cities to build out their own offerings such as municipal Wi-Fi. However, if cities were to open up their rights of way, franchises and zoning in order to facilitate a more competitive last mile infrastructure build, they would make it easier for competing low-cost commercial firms to offer services in underserved areas. There is a certain degree to which the municipalities themselves create the problem they then must then try to solve.

Theres always the hope that Wi-Max will make this entire discussion irrelevant.

Junxion Box For Instant Hotspots

There has been a lot written in the press and the blogosphere the past few days about the Junxion Box. This is a device that utilizes a high-speed, 3G wireless data connection for a backhaul connection to the Internet and Wi-Fi for a wireless local area connection with multiple PCs. It’s like a wireless router that has no need for the DSL or cable connection. According to the New York Times Verizon is not happy about this. Just as with municipal Wi-Fi, Verizon have this one wrong, too.

The folks at Verizon Wireless seem concerned that customers who choose their $80 all-you-can-eat EV-DO wireless data plan are going to set up Junxion boxes to share with the entire neighborhood. There is a concern that this will eat into their wireless data revenues by allowing customers to share and overload their connections. There is also likely some concern that neighborhoods could use this box to share these connections and forgo buying DSL. This quote seems to suggest that fear:


“The premise is one person buys an air card and one person uses the service, not an entire neighborhood,” said Jeffrey Nelson, executive director for corporate communications at Verizon Wireless. “Giving things away for free doesn’t work anymore. It never did.”

These stated concerns ignore two very important realities:

  1. The real value of the EV-DO data plan is for customers on the move. These are the customers who are going to pay a premium for this service.
  2. Customers can already share DSL and cable Internet connections with their neighbors using Wi-Fi. These connections offer much faster throughput than EV-DO at a much lower cost. People aren’t going to forgo their own cable or DSL connection based on an EV-Do backhaul than they would today based on a shared cable or DSL connection.

Just as they do when articulating opposition to municipal Wi-Fi, Verizon are underestimating the value of their DSL service. They’re also underestimating the true value of their EV-DO service.

The really great thing about devices like the Junxion Box is the ability to create an instant hot spot in locations where otherwise no broadband service would be available. This won’t give laptop users a full equivalent to a connection with fixed backhaul, but will be good enough for checking e-mail and basic web browsing. Considering the interest from business customers for instant hotspots at conferences, meetings and other locations as well as in buses and other modes of transportation, Verizon Wireless should embrace this device in the same way that Cingular appear to be.

Considering the problems carriers are having getting customers to sign up to their premium data plans, they need to be able to offer functionality such as this. Then maybe they’ll actually get some revenue coming in for those high-speed data networks they spent billions to build.

DoJ Imposes Restrictions on Alltel Wireless Deal

Last weekend I wrote an entry about the rumored sale of T-Mobile USA by Deutsche Telekom. I indicated that there might be an issue with any of the current wireless market leaders making that acquisition based on concerns the wireless market is consolidating too quickly. Now we’re seeing some evidence of this, as the Department of Justice have imposed restrictions on Alltel Wireless’s acquisition of Western Wireless.

Specifically the DoJ are requiring the liquidation of assets is rural Arkansas, Kansas and Nebraska. It seems the DoJ have some growing concern over the lack of competition for wireless services in rural markets.

Having spent a lot of time in a rural market when I go home to visit my family it always amazed me how very different the rural market is. For one, the cast of characters is different. Alltel are almost unheard of in the major coastal markets, as are the Midwestern carrier US Cellular.

One consequence of this that I have noticed is the choice of handsets is narrower, usually favoring the inexpensive end of the spectrum, and therefore the equipment has a tendency to be less feature-rich. The customers tend to be much more oriented towards simple voice services and maybe SMS, with skepticism about the utility or functionality of advanced data services.

Coverage is KEY in these markets and to these subscribers, who have to cope with large areas in which they regularly travel having a complete lack of coverage. Rural customers also see the negative aspect of poor inter-carrier roaming arrangements, incompatible wireless standards and equipment more readily than those of us in the big cities. For example, customers using US Cellular’s CDMA network might find themselves out of luck in a location where they have no signal but that has service from the likes of Nextel, which use the iDEN standard or even a Verizon Wireless CDMA signal. The general lack of roaming agreements and cross-standard equipment hurts rural customers the most.

Truth be told, if the DoJ wanted to ensure quality coverage in rural America, they would do well to entice a little collusion in those markets by facilitating joint ventures to build out network facilities and roaming agreements among carriers. Wireless penetration is generally less in rural America, and theres room to grow average revenue per user (ARPU), so rural markets represent one of the last frontiers in wireless growth.

Apple as an MVNO?

Here is a great piece of Forbes about Mobile Virtual Network Operators (MVNOs), including some discussions about the possibility for Apple to become an MVNO themselves to bolster their iPod market dominance by offering music on mobiles. Overall this is a pretty good piece anticipating the positioning other potential MVNOs could pursue, such as a Wal-Mart MVNO targeting frugal and credit-challenged customers with cheap prepaid offerings.

Theres one little bit in here that still just bugs me about the objections wireless carriers seem to be having to Apple (and others) plans for music on mobiles. This comment is based on the fact that an Apple music phone is likely to support synchronization between a users music collection on a PC to the phone using a USB, Firewire or Bluetooth connection. Of this possibility a quoted analyst had this to say:

But Apple might have a problem getting the devices into consumers’ hands. Carriers will probably be loath to sell and support it, since they want to sell their own music downloads–not have customers upload tunes from home. “The carriers don’t like it,” says analyst Rob Enderle, head of The Enderle Group. “They want Apple to change the design so the phone has to sync through their networks, not with a PC.”

This insistence on the part of carriers that the music should come over their networks, and no doubt at high cost, is very annoying. Wireless carriers need to get over their bad selves. Its all fine and good to offer music over their networks as functionality to customers when customers are on the go but want audio content right away. The carriers’ wide area networks can provide some value add in the form of immediate gratification. However, theres no reason to cripple customers’ hardware like this and charge them a fortune for something they would be able to do relatively easy and with no additional expense or utility when they’re at their PCs. If Im at my PC, using a wide area network provides me no additional value over just using a cable or Bluetooth, so why would I be willing to pay a premium to have that content on my phone?

As a customer, I can tell you for certain I wouldnt buy this in a phone if downloading over the providers network were the only way to get audio content onto the phone. Id probably just stick with my trusty dedicated audio device (my iPod) which doesnt charge me a premium just to move my music on to it from my computer.

VoIP Networks Withstand Volume

The Toronto Globe and Mail has an article about how the London-area telecommunications infrastructure fared in the wake of yesterday’s blasts. It seems that mobile and PSTN (traditional landline) networks suffered from volume overloads. This is to be expected, and I remember the same on 9/11 when AOL Instant Messenger effectively became the only way I could communicate when all phones stopped working. What is very interesting to read is that voice over IP networks were not affected by the spike in volume:

High-speed Internet services and voice-over-IP (VoIP) phones weren’t affected by the increased network traffic volumes, British carriers said.

There s a column in the Globe and Mail that goes into a little bit more detail about the whys and hows of telecommunications network failures. There are some technical errors in the column, including the fact that not all VoIP is peer-to-peer, as the column states. That aside, the author, Jack Kapicka, makes a good point about the minimal impact a VoIP call has on the average broadband connection. The average broadband connection has capacity measured in megabits, while most VoIP calls require only a few kilobytes. Some services offer VoIP calling at near mobile quality for around 8 Kbps. In other words, there’s usually plenty of excess capacity to support a VoIP call. The fact that VoIP is packet capacity rather than a dedicated circuit (as is a traditional landline call) also helps get more traffic through when volume spikes.

One other aspect of voice over IP’s ability to survive the disaster may indicate is of general overcapacity on VoIP networks. This is a technology in its early stages of mass adoption. Perhaps VoIP infrastructure would not fare as well if a truly mass audience were using the platform. I’m thinking specifically of servers and number mapping infrastructure that could be impacted by a huge spike in volume of VoIP calls. I dont have the technical wherewithal to consider all of the specifics without doing some research.

T-Mobile USA for sale? Nein!

According to Forbes, Deutsche Telekom are not considering a sale of T-Mobile USA Since I wrote on this earlier I thought it would be responsible to pass this along.

I’m not entirely surprised, but these back and forth leaks from “unnamed sources” often do have an element of truth to them even as corporate parents are denying them. Please note that even the piece references by Forbes denying that Deutsche Telekom is not going to sell the unit is citing more unnamed sources.

Perhaps these dueling sources are the same ones spreading rumours that Valerie Plame’s identity was compromised by Karl Rove.

Rural Telco Blocking VoIP

A few weeks back we heard complaints from voice over IP provider Vonage that voice over IP traffic was being blocked by a rural local exchange carrier. None of the news sites named the carrier, but a settlement with the FCC has outed the carrier as being Madison River Communications. The whole story on the $15,000 fine can be found here.

Based in North Carolina, Madison River own several rural telco companies, including the telco that services the small town where I grew up and my parents still live. I have to say Im very disappointed by their choice to block traffic from competitors. Madison River are planning an IPO, and the cantankerous coot in me is considering buying some shares in part to gripe about this sort of practice.

Based on my reading of the order from the FCC, what I think was the basis of the initial problem is that a Madison River DSL customer who signed up for voice over IP service from Vonage found that the IP traffic underpinning the service was being blocked by Madison River. According to the FCC order Madison River had employed an IP port blocking technique which prevented Vonage voice traffic moving over the Internet backbone from reaching the customers VoIP converter box plugged into their Madison River-provided DSL connection.

As part of the settlement with the FCC Madison River have agreed to pay $15,000 and not block VoIP traffic for 30 month. What the heck is going on here? I cannot for the life of me understand why the prohibition is for only 30 months. If the practice is wrong, its wrong, eh?

Truth be told, Madison River didn’t really break any specific laws (so far as I can tell) as opposed to violating a sense of fair play. To my mind, neutrality with respect to the IP traffic moving across your network infrastructure constitutes fair play. With telcos like Madison River blocking VoIP traffic and SBC introducing “voluntary” VoIP tariffs it’s only going to be a matter of time before some sort of regulatory action is going to need to be taken to ensure termination of voice over IP traffic on telco and cable networks. This is the very least to demand of owners of infrastructure that have benefited from access to public rights of way and decades of captive markets.

The Ugly Side of Fibre to the Prem

The Loudoun-Times Mirror in my home of Loudoun County, Virginia, has an article about homeowner complaints regarding the impact of Verizon’s fibre installations.

We should all probably expect to see more of this as FTTP buildouts progress. Ugly, ugly trenches dug along the front of each of our yards and residential streets torn assunder. Ah well… such is the price to pay for wicked fast broadband.

Shell Games in Last Mile Pricing

Andy Kessler of the Wall Street Journal has a very interesting bit on his blog about the lack of competitive pressure on the pricing for last-mile telecommunications services. The piece is also referenced over at Techdirt.

Overall Andy has written a good piece of analysis on how the cost for last mile access has failed to come under the same competitive pressure in the same way long-haul telecommunications services have since the breakup of the AT&T monopoly in 1983. While I enjoyed the analysis and agreed with the conclusion, I take huge issue with one specific element of the piece:


A phone call is just 16K of data bandwidth. The math is easy. Based on current gigabit fiber line monthly fees, the value of phone service is a meager 1.6 cents per month.

The methodology here is extremely questionable. This $0.016 per month cost is arrived at in a highly circumspect manner. There are a number of different ways to measure “monthly costs” of a gigabit fibre: are we buying it wholesale, leasing it retail? Is it a long-haul or local circuit? Also, the reason gigabit circuits cost so little per Kilobit is simply because of volume. In order to get the benefits of the economies of scale gigabit fibre delivers, we’re going to have to have gigabit fibre delivered to each home. That’s going to cost one whole hell of a lot more than $0.016 a month. It’s not a big element of Andy’s argument, but I take issue with it because it’s a number some might latch on to justify insanely low costs for RBOC line sharing. Also, the cost of the copper itself doesn’t even begin to touch on the cost of maintaining central offices, equipment, back-end billing and maintenance. As annoying as local phone companies may be, a lot more goes into delivering a PSTN dial tone than simply the copper coming into your house.

One element I keep hopping someone will touch on is the complicity of local jurisdictions and rights of way holders in the high cost of both telephone and cable television services. Local jurisdictions do not make it easy (some outright prohibit it) for infrastructure overbuilds. This closes off the possibility of facilities-based competition in most places, and creates an effective duopoly on terminating the flow of digital information into our homes and businesses.

The complexity of terminating facilities into the home is one of the reasons I’m excited and hopeful for Wi-Max and other ultra-wideband wireless technologies. Once this family of technologies starts to pose a real threat to cable and telephone companies we can expect to see a big push to heavily regulate the spectrum the signals will occupy and control the deployment of masts which will transmit and receive the information in local jurisdictions through zoning laws and the like.

OK, I guess that’s my conspiracy theory for the day.