So, the merger closed yesterday. As of yet there are no big changes evident in my service. My phone still shows “AT&T Wireless” as my service provider. I had actually expected that to change almost immediately, because already in the past few months my phone has been telling me I was roaming on the Cingular network more and more. Somehow I had envisioned effectively a switch being flipped and all of a sudden I would be able to take advantage of the coverage of both networks. Evidently not because the Cingular signal is much stronger than the AT&T Wireless signal at my office, and I’m showing a middling AT&T Wireless signal instead of the full-on Cingular signal I’ve gotten from time to time.
Also, this tidbit from the Cingular web site caught me a bit by surprise:
Plans are already underway to make Rollover Minutes available to you. Please check back on November 10, 2004 for an update. Our goal is to have this feature available to you by this holiday season. To get a plan with Rollover, you will need to change to a Cingular Nation Plan $39.99 or higher. You will also need to get a new Cingular GSM phone.
I thought to myself why should I need to change my phone if I already have a GSM phone? Elsewhere on the Cingular site:
Q: Why do I need to get a new wireless phone when I want to get Cingulars current rate plans or services?
A: Cingular’s rate plans and services require unique software in your wireless phone to function properly. Unfortunately, AT&T Wireless phones are not equipped to support many of the benefits of Cingular’s voice and data services. Therefore, to take advantage of the latest services Cingular offers, a new handset is required.
This kinda sucks. I’ve had my Nokia 6820 for about 6 months now. That’s a bit early to be getting a new phone, and since the Treo 650 doesn’t have WiFi (or use graffiti, which I still prefer) there’s not really a phone out there right now I like better. The Cingular site is replete with instructions to “Check back on 10 November for more information,” so maybe they’re just hopping to not impact the presidential election or something. I’m also not entirely sure I buy it. Rollover Minutes is a BILLING plan, eh. How can the software in your phone impact your billing? I would think those issues would reside somewhere in the billing element of the OSS, no?
Who knows– my hope is that when final word comes as to what will be required that firmware upgrades will be a possibility.